Return Policy-
Our all products goes through quality check process so we eliminate 99% chances of error in quality and service. Still if you face any issue please reach us on WhatsApp or Contact Page. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a replacement.
1. We do exchange only incase of any damage / wrong / missing item delivered to the customer, 3600 Full parcel unboxing video required. Also, Issue must be clear visible in the video without any pause or cut.it will help us to understand you better and claim insurance.
2. If you get different product not same as you ordered , we will replace the product.
3. As we send through courier service so you need to parcel the order with all original packaging to our address which is provided below incase pick up service is not available at your pincode.
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund , replacement or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to replace it for the same item, Please contact us on Live Chat our customer support executive will be in touch with you within 24-48 hours.
Shipping
To return your damage product or product not same then, you should mail your product to:
Sunglassesvilla Headquarters,
71/Bhandari Street, Masjid Bandar West,
Mumbai-400003
Order rejected or Undelivered-
We attempt delivery 3 times, in case you reject an order in such case no amount will be refunded. If you are not available on given address inform us within 15 days from date of order through Live Chat or Contact us Page we will resend the parcel on your shipping address. Shipping charges may or may not be applicable according to situation.